1) Click Sign in at the top right corner and then click Sign up on the Sign in window.
2) Enter your name, email address and finish registration.
3) BEAUTIFUL! Now click Submit a request.
4) Enter Subject (a list of recommended articles that might address your problem will be displayed).
5) You can see the status update of your appeal in My activities, which can be accessed by clicking your name at the top right corner, as well as through the emails we send you.